.. _support:

Support
=======

Bugs
----

Bugs, enhancements and related issues can be filed on the pycsw `trac`_.  To submit a `bug`_ (you need a sourceforge account), be sure to specify the version you are using, the appropriate component, a description of how to reproduce the bug, as well as what version of Python and platform.  For convenience, you can run ``sbin/sysprof.py`` and copy/paste the output into your bug report.  If you are submitting a patch, please enter the keywords ``has-patch`` in the ``Keywords`` field (so tickets with patches can be easily filtered). Also read the :ref:`faq` before submitting.

The pycsw source code is available at https://pycsw.svn.sourceforge.net/svnroot/pycsw.  You can browse the source code at at http://sourceforge.net/apps/trac/pycsw/browser.

.. _mailing-lists:

Mailing Lists
-------------

The pycsw mailing list is the primary means for users and developers to exchange ideas, discuss improvements, and ask questions.  To subscribe, visit https://lists.sourceforge.net/lists/listinfo/pycsw-devel.  Also visit the :ref:`faq` for more information.

Metrics
-------

You can find out about software metrics at the pycsw `ohloh`_ page.  pycsw is also registered on `CIA.vc`_.

IRC
---

As well, you can visit pycsw on IRC on ``#pycsw`` at `freenode`_ for realtime discussion.

.. _`trac`: https://sourceforge.net/apps/trac/pycsw
.. _`bug`: https://sourceforge.net/apps/trac/pycsw/newticket
.. _`freenode`: http://freenode.net/
.. _`ohloh`: http://www.ohloh.net/p/pycsw
.. _`CIA.vc`: http://cia.vc/stats/project/pycsw
